PAYMENT
We accept payment using all credit cards through Paypal (you don't have to have a Paypal account)
as well as personal checks, money orders, cashiers, traveler's checks and your bank's online bill pay or direct deposit.
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POLICIES
Reservation/Security Deposit
We take a $500 reservation deposit that you send back in with the paperwork when you book the house. The $500 turns into a security deposit when you check-in and then is refunded within 2 weeks of your departure providing there's been no damage or loss to the house.
The deposit is separate from the rental fee.
Paperwork
We ask everyone who rents Good Haven House to sign a legal rental agreement, read and sign a rules and pet rules (if applicable) sheet and fill out a list of guests names and cars that will be on the property overnight. We also ask for a copy of your drivers license.
We do this for insurance purposes and so everyone understands what to expect when they vacation at Good Haven House.
Cancellations
A thirty (30) day notice is required for cancellation. Cancellations that are made more than thirty (30) days prior to the arrival date will incur no penalty. After this, every attempt will be made to re-rent your time slot. If we CAN re-rent it, a full refund minus any discount that had to made to re-rent it will be refunded to you. If we CANNOT re-rent your time slot, cancellations or changes that result in a shortened stay, that are made within 15 to 30 days of the arrival date, forfeit the full advance payment and damage/reservation deposit. Cancellations made between 15 days to the day of the arrival date forfeit the full advance payment (not the security deposit). Cancellation or early departure after check in does not warrant any refund of rent (the security deposit is refundable).
Please consider purchasing Trip Insurance.
Age
Due to insurance restrictions, we can not rent to anyone under the age of 25 without a parent or legal guardian present and staying at the house with them for the term of the rental.
